If your question is not answered below, you can email it to our service desk

contact+nica-mpdroot-support-1045-issue-@git.jinr.ru

Please:

  • describe how to reproduce your problem
  • provide information about your system configuration
  • provide screenshots if available and any additional information you consider relevant

The better information we get from you, the sooner your problem will be resolved. Your feedback is valuable.

Thank you.


Q & A

Q: Why can’t I clone git repository at git@git.jinr.ru ?
A: Follow the instructions at How to use git and Gitlab

Q: Why are git and Gitlab instructions at their own separate place ?
A: They are not MPDRoot specific.

Q: I am a developer and I don’t like the idea of exporting everytime MPDROOT variable when entering toolbox environment. Is there a workaround?
A: Your local settings are passed into the toolbox environment. For example, you can simply add a line “export MPDROOT=~/your_installation_dir” into your .bashrc file.

Q: Why there is a huge 10GB folder created during aliBuild installation ?
A: You should really not ask us this question if you chose aliBuild installation. It is for advanced users and this is a clear sign you are not ready for it. AliBuild installation works by compiling from sources mpdroot, fair suite and the environment in which they run.

Q: Why do I get modules conflict when typing “module add mpdroot” or “module add mpddev” on the cluster ?
A: Please check your “.bashrc” or “.bash_profile” files. There are modules on the cluster from other projects, which are in conflict with mpdroot/mpddev. You are likely autoloading some of them.

Q: I forgot to install all the dependencies (they were not listed) when using legacy installation method. Why should I now have to start the installation from scratch?
A: Legacy installation method dependencies are responsibility of the Fairsoft developers. It is complex, prone to errors and will be removed soon (June 2022). Please, use the new installation method.

Q: The modules are not loaded, when typing ‘module add mpdroot’ and my colleagues report everything works on their machines.
A: It is very likely, the cvmfs client on your local machine is broken. Do:

wget -O cvmfs_install https://git.jinr.ru/nica/nicadist/-/raw/master/scripts/cvmfs_install
chmod +x cvmfs_install
sudo ./cvmfs_install reset
sudo systemctl restart cvmfs
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