If your question is not answered below, you can email it to our service desk
- describe how to reproduce your problem
- provide information about your system configuration
- provide screenshots if available and any additional information you consider relevant
The better information we get from you, the sooner your problem will be resolved. Your feedback is valuable.
Q & A
Q: Why can’t I clone git repository at firstname.lastname@example.org ?
A: Follow the instructions at How to use git and Gitlab
Q: Why are git and Gitlab instructions at their own separate place ?
A: They are not MPDRoot specific.
Q: I am a developer and I don’t like the idea of exporting everytime MPDROOT variable when entering toolbox environment. Is there a workaround?
A: Your local settings are passed into the toolbox environment. For example, you can simply add a line “export MPDROOT=~/your_installation_dir” into your .bashrc file.
Q: Why there is a huge 10GB folder created during aliBuild installation ?
A: You should really not ask us this question if you chose aliBuild installation. It is for advanced users and this is a clear sign you are not ready for it. AliBuild installation works by compiling from sources mpdroot, fair suite and the environment in which they run.
Q: Why do I get modules conflict when typing “module add mpdroot” or “module add mpddev” on the cluster ?
A: Please check your “.bashrc” or “.bash_profile” files. There are modules on the cluster from other projects, which are in conflict with mpdroot/mpddev. You are likely autoloading some of them.
Q: I forgot to install all the dependencies (they were not listed) when using legacy installation method. Why should I now have to start the installation from scratch?
A: Legacy installation method dependencies are responsibility of the Fairsoft developers. It is complex, prone to errors and will be removed soon (June 2022). Please, use the new installation method.